條款與條件
Reservations
Reservations of rooms and conference and meeting rooms are guaranteed. Rooms which have been released by the clients will be reselled. Optional reservations are possible but have to be guaranteed on request by the hotel.
Rates
The offered rates are obligatory for the appropriate period. Deviations will be fixed per contract.
Rooming list
The definite amount of rooms and a rooming list of your guest has to be forwarded to the hotel until two weeks prior to arrival.
Arrival and departure time
You can move in to the rooms after 14.00 p.m.. On the day of departure we kindly ask you to return the key until 10.00 a.m. to our reception staff. If you like to check out later please ask the reception staff.
Cancellation policy
Before 90 days prior to arrival a cancellation free of charge is possible.
90 days prior to arrival: 75% of the rooms can be cancelled free of charge.
60 days prior to arrival: 50% of the rooms can be cancelled free of charge.
30 days prior to arrival: 25% of the rooms can be cancelled free of charge.
2 days prior to arrival: 5% of the rooms can be cancelled free of charge.
1 day prior to arrival: All reserved services will be charged.
Payment
Payment: The Grand Hotel Europe can demand a deposit for the whole or partial value of the reservation. This invoice has to be settled until two week prior to arrival or on the day of departure.
The reservations which are confirmed by the hotel and reconfirmed by the agent are obligatory. You acccept our general conditions.
Reservations of rooms and conference and meeting rooms are guaranteed. Rooms which have been released by the clients will be reselled. Optional reservations are possible but have to be guaranteed on request by the hotel.
Rates
The offered rates are obligatory for the appropriate period. Deviations will be fixed per contract.
Rooming list
The definite amount of rooms and a rooming list of your guest has to be forwarded to the hotel until two weeks prior to arrival.
Arrival and departure time
You can move in to the rooms after 14.00 p.m.. On the day of departure we kindly ask you to return the key until 10.00 a.m. to our reception staff. If you like to check out later please ask the reception staff.
Cancellation policy
Before 90 days prior to arrival a cancellation free of charge is possible.
90 days prior to arrival: 75% of the rooms can be cancelled free of charge.
60 days prior to arrival: 50% of the rooms can be cancelled free of charge.
30 days prior to arrival: 25% of the rooms can be cancelled free of charge.
2 days prior to arrival: 5% of the rooms can be cancelled free of charge.
1 day prior to arrival: All reserved services will be charged.
Payment
Payment: The Grand Hotel Europe can demand a deposit for the whole or partial value of the reservation. This invoice has to be settled until two week prior to arrival or on the day of departure.
The reservations which are confirmed by the hotel and reconfirmed by the agent are obligatory. You acccept our general conditions.